Privacy Policy

Last updated July 12, 2025

Ottman Family Therapy values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [ottmanfamilytherapy.com] (the “Site”) or contact us through online forms, email, or phone.

Please note: This policy applies only to our website and communications through it. It does not apply to information shared during therapy sessions or through our secure client portal/EHR system. Therapy records are maintained separately and protected under HIPAA.

1. Information We Collect

When you use our Site, we may collect:

  • Personal Information you provide: name, email address, phone number, or any details you submit via our contact or consultation forms.

  • Automatically collected information: IP address, browser type, pages visited, and general usage data, collected through cookies or similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide requested services.

  • Schedule consultations or appointments.

  • Improve our website and user experience.

  • Comply with legal or regulatory obligations.

We will never sell or rent your personal information to third parties.

3. Sharing of Information

We only share information when necessary:

  • With service providers who support our website or communications (e.g., website hosting, email services).

  • If required by law or to protect rights, safety, or property.

4. Cookies and Analytics

Our Site may use cookies or analytics tools (like Google Analytics) to understand traffic and improve content. You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Data Security

We take reasonable measures to protect information submitted through our Site. However, no method of online transmission or storage is 100% secure. For sensitive information, please use our secure client portal rather than email or contact forms.

6. Third-Party Links

Our Site may link to third-party websites (e.g., resources, professional organizations). We are not responsible for the privacy practices of those sites.

7. Children’s Privacy

Our Site is not directed toward children under 13. We do not knowingly collect personal information from children through the Site.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access, correction, or deletion of personal information you have provided.

  • Opt out of communications by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.